Privacy Policy

1. Who We Are

KKSFC Services Limited is a transport, light haulage, and collection service provider based in Medway, Kent. For the purposes of UK data protection laws, we are the "Data Controller" of the personal data you provide to us. You can contact us at kksfc2026@gmail.com.

2. Information We Collect From You

To fulfil booking requests and coordinate deliveries, we may collect and process the following personal information:

• Your name and contact details (including email address and phone number).
• Collection and delivery addresses.
• Business details (if booking on behalf of a commercial client).
• Payment information (processed securely through third-party payment gateways; we do not store full card details on our servers).
• Technical data from your website visit (IP address, browser type, and operating system via cookies).

3. How We Use Your Information

We use your information strictly to operate our business and deliver services to you, including:

• Processing and managing your delivery or collection bookings.
• Communicating with you regarding arrival times, traffic delays, or booking confirmations.
• Issuing quotes, invoices, and managing accounting records.
• Complying with legal, tax, and regulatory requirements.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your information:

• Contractual Necessity: To carry out the transport and delivery services you book with us.
• Legal Obligation: For tax purposes, keeping accounting records, or legal verification.
• Legitimate Interests: To respond to quotes and enquiries submitted via our website.

5. Data Sharing and Third Parties

We will never sell or rent your information to third parties. We only share information with trusted partners necessary to fulfil our operations:

• Independent rental providers (such as Cargo Hire) if driver information validation is legally required for fleet tracking.
• Secure payment processors to handle invoice payments.
• Professional services providers (like our accountants or insurers) when legally or operationally required.

6. Data Retention

We will hold your personal information on our systems only for as long as is necessary to fulfil the services requested, or as required by UK law (e.g., maintaining financial invoice records for up to 6 years).

7. Your Rights

Under UK data protection laws, you have rights regarding your personal data, including the right to request access to it, correction of inaccuracies, or deletion of your records. To exercise any of these rights, please contact us at kksfc2026@gmail.com.

8. Changes to This Policy

We keep this policy under regular review. This Privacy Policy was last updated in November 2026.